Terms of Service
Racks and Enclosures
All Racks and Enclosures Are Available for Pick Up Only.
All Racks include flexwatt heat tape. No warranty is offered by the manufacturer of flexwatt or Spideys Reptiles. All Racks are use at own risk and should only be used with a properly installed quality thermostat.
We Accept Money Order, Direct Deposit, and Cash.
All Orders Must Be Paid In Full Prior To Shipment or Pick-Up.
No I.O.U's or C.O.D's.
Animal Shipping & Handling
All animal shipments are shipped Fed Ex directly to your door. We ship using insulated boxes with heat or cold packs when necessary. Live arrival can only be guaranteed when temperatures in route are between 40-80 degrees. See Animal Guarantee Below.
Live arrival, genetics, and sex guaranteed. Any issues regarding animals must be made within 12 hours of arrival. Guarantee for live animal delivery are void if they are not signed for on the first delivery attempt. Not Responsible for delivery service error.
No Refund on Shipping and Handling Charges.