Terms of Service
Racks and Enclosures
All Racks and Enclosures are Available for Pick Up Only.
All Racks Include THG Heat Tape. No Warranty is offered by THG Heat Tape or Spideys Reptiles. All Racks are use at your own risk and should be used with properly installed quality thermostat.
We accept Money Orders, Direct Deposit (Business Account), Cash, Visa and MasterCard.
All Orders must be paid in full prior to shipment or pick up.
Animal Shipping and Handling
All animal shipments are shipped directly to your door. We ship using insulated boxes with heat or cold packs when necessary. Live arrival can only be guaranteed when temperatures in route are between 40-80 degrees. See animal guarantee below.
Live arrival, Genetics and Sex are guaranteed. Any issues with the animal must be made within 12 hours of arrival. Guarantee for live arrival is void if they are not signed for on the first delivery attempt. Spideys Reptiles is not liable for delivery service errors.
No refund on shipping and handling charges.